Shipping & Delivery
Shipping information
Finland
Products ordered from the online store will be delivered to the address of your choice. The order will be delivered in a small package to the mailbox or to the nearest pick-up point. Tracking code will be sent to your email, as the package leaves the storage.
- Delivery time: 1-5 business days
- Company: Posti
- Tracking Available - tracking code will be sent to your email, as the package leaves the storage.
Sweden
Products ordered from the online store will be delivered to the address of your choice. The order will be delivered in a small package to the mailbox or to the nearest pick-up point. Tracking code will be sent to your email, as the package leaves the storage.
- Delivery time: 2-6 business days
- Company: DHL, Bring, Posti
- Tracking Available - tracking code will be sent to your email, as the package leaves the storage.
Other countries:
(Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Slovakia, Slovenia, Sweden, United Kingdom, Belarus, Norway, Switzerland)
Products ordered from the online store will be delivered to the address of your choice. The order will be delivered in a small package to the mailbox or to the nearest pick-up point. Tracking code will be sent to your email, as the package leaves the storage.
- Delivery time: 3-7 business days
- Company: Varies (DHL,UPS,Asendia..)
- Tracking Available - tracking code will be sent to your email, as the package leaves the storage.
Tracking
Tracking codes are available for Jewelry orders.
Payment methods
We have access to the mobile payment methods provided by Paytrail, popular debit and credit card payments, and flexible invoice services.
In the online store you can pay via the following online banking services:
- Payment cards are accepted by Visa (Credit/Debit), Visa, MasterCard and Amex.
- Online banking services: Nordea, Osuuspankki, Danske Bank, Aktia, Nooa, Paikallisosuuspankit, Säästöpankit, Handelsbanken, S-Pankki and Ålandsbanken. Payment cards are accepted by Visa (Credit/Debit), Visa, MasterCard and Amex.
- You also have an access to Mobile Pay, Pivo and Siirto. In addition, there are invoice and installment services, OP, Collector Bank, Jousto and AfterPay.
Payment Service Provider (Paytrail)
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Business ID 2122839-7
Payment Service Provider (Klarna)
Klarna Bank AB acts as a collecting payment service provider and is an authorized Payment Institution. Klarna Bank AB will be shown as the recipient on your bank or credit card statement. Klarna Bank AB will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
Klarna Bank AB, Org.nr: 556737-0431
Jaakonkatu 3 D
00100 Helsinki
www.klarna.com
Return policy
Products purchased from the online store can be returned within 30 days of receiving the product. The product must be unused and its original condition.
If you return the product, please send us an email at: hello@feebe.fi. Shipping costs of returned products has to be paid by the customer.
Please note we are not responsible for paying any customs charges (import duty or tax) on any returns. You will be responsible for all costs and charges associated with returning your order. We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund/exchange lost returns.
Return address:
Street address: Lehtikuusenkatu 5 B 1
City: Seinäjoki
Zip code: 60100
Country: Finland
The price of the product will be returned to you as soon as the product arrives. Returns of a wrong or faulty product will be done in the same way.